Privacy Policy

This privacy notice outlines the privacy practices for Pacific Plumbing Systems, Inc. It applies solely to information collected by this website, explaining how we collect, use, share, and protect the personally identifiable information of our visitors and users.

Information Collection, Use, and Sharing

Collection and Ownership: We are the sole owners of the information collected on this site. We collect information that you voluntarily provide to us via email, contact forms, or other direct interactions with our site. We do not sell or rent this information to anyone.

Usage: We use your information to respond to you regarding the reason you contacted us. We may also use your information to inform you about specials, new products or services, or changes to this policy, unless you ask us not to.

Sharing: We will not share your information with any third party outside of our organization, other than as necessary to fulfill a request, e.g., to ship an order.

Your Access to and Control Over Information

You may exercise the following rights over your data at any time by contacting us via the email address or phone number provided on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concerns you have about our use of your data.

Data Security

Online Security: We take precautions to protect your information. When you submit sensitive information via the website, it is protected both online and offline. Sensitive data (such as credit card information) is encrypted and transmitted securely.

Offline Security: Access to your personal information is restricted within our company. Only employees who need the information to perform a specific job (billing or customer service) are granted access to personally identifiable information.

CCPA Compliance

Under the California Consumer Privacy Act (CCPA), California residents have the following additional rights:

Right to Know and Data Portability: You have the right to request the specific pieces of personal information we have collected about you.
Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. We do not sell personal information, and a statement to this effect is included here for your assurance.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
Designation of Authorized Agents: You may designate an authorized agent to make requests on your behalf regarding your personal information.

Minor’s Information

We do not knowingly collect personal information from minors under the age of 16 without parental consent. If we learn that we have collected personal information from a minor under 16, we will take steps to delete the information as soon as possible.

Updates to This Policy

We may update this privacy policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page, and we will indicate the date of the latest revision.

Contact Information

For any questions or concerns regarding this privacy policy or our privacy practices, please contact us at:

Phone: 510-567-9501
Email: lisa@pacificplumbingsystems.com

This policy was last updated on [5/13/2024].